Decision

The Director of Digital (SIRO) has decided that Cheshire East Council will use Artificial Intelligence to address financial and demographic challenges

Analysis

outcome: Cheshire East Council will embark on a comprehensive transformation initiative leveraging AI capabilities

summary: Cheshire East Council plans to use Artificial Intelligence to address financial and demographic challenges

topline: The Director of Digital (SIRO) has decided that Cheshire East Council will use Artificial Intelligence to address financial and demographic challenges

reason_contentious: This issue may be contentious as it involves significant changes to service delivery and operations

affected_stakeholders: ["Cheshire East Council", "Residents in need of social care services"]

contentiousness_score: 6

political_party_relevance: There are no mentions or implications of political parties in the decision

URL: https://moderngov.cheshireeast.gov.uk/ecminutes/ieDecisionDetails.aspx?ID=3351

Decision Maker: Director of Digital (SIRO)

Outcome:

Is Key Decision?: Yes

Is Callable In?: Yes

Purpose: Cheshire Council faces significant demographic and financial challenges, including increasing demand for social care services and a projected £75 million budget gap over four years.   In response to these challenges, Cheshire East Council plans to embark on a comprehensive transformation initiative. This option aims to leverage Artificial Intelligence (AI) capabilities to enhance service delivery, drive efficiencies across council operations to assist in addressing the council's financial and demographic challenges.   This solution will accelerate and maximise the use of digital opportunities to provide end-to-end service improvement and efficiencies through the use of emerging AI technologies.

Content: Cheshire Council faces significant demographic and financial challenges, including increasing demand for social care services and a projected £75 million budget gap over four years.   In response to these challenges, Cheshire East Council plans to embark on a comprehensive transformation initiative. This option aims to leverage Artificial Intelligence (AI) capabilities to enhance service delivery, drive efficiencies across council operations to assist in addressing the council's financial and demographic challenges.   This solution will accelerate and maximise the use of digital opportunities to provide end-to-end service improvement and efficiencies through the use of emerging AI technologies.

Date of Decision: June 26, 2025