Decision

The Assistant Chief Executive has decided to award a contract for a Transformation Management Office support partner in Croydon Town Centre.

Analysis

outcome: The award of the contract was approved for a period of 12 months with a possible 12-month extension.

summary: The decision involves awarding a contract for a Transformation Management Office support partner in Croydon Town Centre.

topline: The Assistant Chief Executive has decided to award a contract for a Transformation Management Office support partner in Croydon Town Centre.

reason_contentious: This decision may be contentious as it involves significant investment and procurement decisions that could impact the future of Croydon Town Centre.

affected_stakeholders: ["Croydon Town Centre residents", "Council officials", "Contractor"]

contentiousness_score: 6

political_party_relevance: There are no explicit mentions of political parties in the decision.

URL: https://democracy.croydon.gov.uk/ieDecisionDetails.aspx?ID=2510

Decision Maker: Assistant Chief Executive Officer

Outcome: Recommendations Approved

Is Key Decision?: Yes

Is Callable In?: No

Purpose: The Future Croydon – Town Centre Vision and Target Operating Model report to Cabinet on 12 February 2025 set out a new vision for Croydon Town Centre and a new Target Operating Model for the Council.  The investment plan to drive delivery of the Target Operating Model included provision for the procurement of a support partner for the Transformation Management Office. The report seeks approval to award a contract to a suitable support partner.  

Content: The Future Croydon – Town Centre Vision and Target Operating Model report to Cabinet on 12 February 2025 set out a new vision for Croydon Town Centre and a new Target Operating Model for the Council.  The investment plan to drive delivery of the Target Operating Model included provision for the procurement of a support partner for the Transformation Management Office. The report seeks approval to award a contract to a suitable support partner.   For the reasons set out in the Part A Report and Part B Report , the Assistant Chief Executive AGREED to:     Approve the award of a contract for a Transformation Management Office support partner, for a period of 12 months with an optional 12-month extension to the contractor and for a maximum contract value set out in Part B of this report.   Note the name of the contractor and value of the contract will be released following the award decision.   This award is a critical component of the Transformation Plan and is key to enabling the delivery of the Target Operating Model projects and overseeing the other transformation programmes.  This award is for a partner to support the Transformation Management Office oversee the delivery of the numerous projects in the transformation plan at pace and to ensure effective governance and benefits realisation.   The preferred bidder best met the council’s requirements being the highest scoring quality bid by a large margin.  Quality represented 50% of the evaluation criteria.   Alternative options were set out in the approved strategy report. The main alternative option is at this stage to appoint or not.  This award of work is critical to ensuring delivery of the Council’s transformation plan and therefore should proceed.  

Date of Decision: July 4, 2025