Decision
Analysis
outcome: Recommendations were approved.
summary: The decision involves reviewing the performance of debt management in the Benefits service, noting debt write-offs, and supporting future recovery strategies.
topline: The council has decided to review debt management performance and approve recovery strategies for Housing Benefit Overpayment debt.
reason_contentious: This issue may be contentious as it involves financial matters and potential impacts on residents receiving benefits.
affected_stakeholders: ["Benefits service", "Residents receiving benefits"]
contentiousness_score: 5
political_party_relevance: There are no mentions or implications of political parties or political influence on the decision.
URL: https://modgov.north-norfolk.gov.uk/ieDecisionDetails.aspx?ID=616
Decision Maker:
Outcome: Recommendations Approved
Is Key Decision?: No
Is Callable In?: No
Purpose:
Content: Decision RESOLVED to a) Note the performance of the debt management function carried out by the Benefits service. b) Note the debt write-offs for the year. c) Note the emerging impact of Universal Credit on collection levels. d) To support the implementation of future recovery strategies. e) To approve the annual report giving details of Housing Benefit Overpayment debt recovery in accordance with the Council’s Debt Recovery Policy, Write-Off Policy, and Housing Benefit Overpayment Recovery Policy.
Date of Decision: July 7, 2025