Decision
Analysis
outcome: Recommendations Approved
summary: Progress of outstanding complaints and conclusion of resolved cases, as well as changes to online complaints process
topline: The Civic Affairs Committee has decided to approve recommendations regarding progress of complaints and changes to online complaints process
reason_contentious: This issue may be contentious as it involves complaints and resolutions which could have varying impacts on different stakeholders
affected_stakeholders: ["Complainants", "Local residents", "Council staff"]
contentiousness_score: 5
political_party_relevance: No mention of political parties or political influence on the decision
URL: https://scambs.moderngov.co.uk/ieDecisionDetails.aspx?ID=12816
Decision Maker:
Outcome: Recommendations Approved
Is Key Decision?: No
Is Callable In?: No
Purpose:
Content: Civic Affairs Committee noted the progress of any outstanding complaints and the conclusion of cases resolved since the last meeting and noted the changed online complaints process.
Date of Decision: July 22, 2025