Decision

The Cabinet Member for Digital, Data and Resident Experience has decided to approve a five-year support and maintenance contract with NEC Software Solutions UK Ltd for the Housing Management System.

Analysis

outcome: The spend of £68,373 for a three-month support and maintenance contract from 1 April – 30 June 2025 was noted. Additionally, a five-year support and maintenance contract with NEC for the Housing Management System was approved, commencing 1 July 2025 to 30 June 2030 at a cost of £1,203,942.43.

summary: The decision involves approving a support and maintenance contract with NEC Software Solutions UK Ltd for the Housing Management System.

topline: The Cabinet Member for Digital, Data and Resident Experience has decided to approve a five-year support and maintenance contract with NEC Software Solutions UK Ltd for the Housing Management System.

reason_contentious: This issue may be contentious as it involves a significant financial commitment and the selection of a specific vendor for the contract.

affected_stakeholders: ["NEC Software Solutions UK Ltd", "Cabinet Member for Digital, Data and Resident Experience", "Residents using the Housing Management System"]

contentiousness_score: 7

political_party_relevance: There are no mentions or implications of political parties or political influence on the decision.

URL: https://moderngov.lambeth.gov.uk/ieDecisionDetails.aspx?ID=10009

Decision Maker: Cabinet Member for Digital, Data and Resident Experience (job-share)

Outcome:

Is Key Decision?: Yes

Is Callable In?: Yes

Purpose: Contract for five year Support and Maintenance for the NEC Housing Solution used by Housing and Revenues and Benefits.

Content: To note the spend of £68,373 for the three-month support and maintenance contract with NEC from 1 April – 30 June 2025. To approve the award of a support and maintenance contract to NEC Software Solutions UK Ltd (NEC) for the Housing Management System through a direct award on the Crown Commercial Services Vertical Application Solutions Framework RM6259 Lot 3: Housing, Environmental and Planning Solutions, for a duration of five years, commencing 1 July 2025 to 30 June 2030 at a contract cost of £1,203,942.43. The contract includes no provision to extend for further years

Date of Decision: August 4, 2025