URL: https://tameside.moderngov.co.uk/ieDecisionDetails.aspx?ID=2712

Decision Maker: Assistant Director Digital Tameside

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Purpose: Magic Notes is an AI-powered tool developed by Beam, designed to assist social workers in creating detailed case notes and assessments from recorded sessions. Magic Notes leverages artificial intelligence to automate the process of generating comprehensive case notes and assessments. It works by analysing recorded sessions and extracting relevant information to create detailed reports. Outputs are reviewed by staff then copied and pasted into the case management system Liquid logic. Magic Notes results in the following benefits: Increased Productivity: By automating the note-taking process, social workers can save significant time, allowing them to focus more on direct client interactions and other critical tasks. Enhanced Accuracy: AI ensures that the notes are thorough and accurate, reducing the risk of human error and ensuring compliance with regulatory standards. Consistency: The tool provides consistent documentation, which is crucial for maintaining high standards in case management and assessments. Improved Compliance: Magic Notes helps ensure that all necessary information is captured and documented correctly, aiding in compliance with legal and organizational requirements. Ease of Use: The tool is designed to be user-friendly, making it accessible for social workers with varying levels of technical expertise.   It is expected that the implementation of Magic Notes will save social workers time by providing recording and transcription services which significantly streamlines administrative tasks within the service areas including but not limited to; assessment write ups, supervisions, strategy meetings, case note and dictations.  Adults and Children’s Services spend large quantities of time on administrative tasks which is time that would be better spent having valued conversations with people (service users)

Content: Magic Notes is an AI-powered tool developed by Beam, designed to assist social workers in creating detailed case notes and assessments from recorded sessions. Magic Notes leverages artificial intelligence to automate the process of generating comprehensive case notes and assessments. It works by analysing recorded sessions and extracting relevant information to create detailed reports. Outputs are reviewed by staff then copied and pasted into the case management system Liquid logic. Magic Notes results in the following benefits: Increased Productivity: By automating the note-taking process, social workers can save significant time, allowing them to focus more on direct client interactions and other critical tasks. Enhanced Accuracy: AI ensures that the notes are thorough and accurate, reducing the risk of human error and ensuring compliance with regulatory standards. Consistency: The tool provides consistent documentation, which is crucial for maintaining high standards in case management and assessments. Improved Compliance: Magic Notes helps ensure that all necessary information is captured and documented correctly, aiding in compliance with legal and organizational requirements. Ease of Use: The tool is designed to be user-friendly, making it accessible for social workers with varying levels of technical expertise.   It is expected that the implementation of Magic Notes will save social workers time by providing recording and transcription services which significantly streamlines administrative tasks within the service areas including but not limited to; assessment write ups, supervisions, strategy meetings, case note and dictations.  Adults and Children’s Services spend large quantities of time on administrative tasks which is time that would be better spent having valued conversations with people (service users) RSOLVED To award a 1-year contract to BEAM Up Ltd to the cost of £0.089m (inclusive of the option to extend by one year) via a direct award using the G Cloud 14 framework. This will enable 12,000 hours usage of the system per year across Adults and Children’s services.  

Date of Decision: August 1, 2025