Decision
Analysis
outcome: Cabinet noted the LGO Annual Review Letter for 2024/25 and referred it to the Overview and Scrutiny Committee.
summary: The decision involves reviewing the Annual Review Letter from the Local Government and Social Care Ombudsman for 2024/25.
topline: The Cabinet has decided to review the Annual Review Letter from the Local Government and Social Care Ombudsman for 2024/25.
reason_contentious: This issue may be contentious as it involves complaints and concerns received during the period, which could potentially reflect poorly on the council.
affected_stakeholders: ["Cabinet", "Local Government and Social Care Ombudsman", "Overview and Scrutiny Committee"]
contentiousness_score: 5
political_party_relevance: There are no mentions or implications of political parties or political influence on the decision.
URL: https://wyre.moderngov.co.uk/ieDecisionDetails.aspx?ID=762
Decision Maker: Cabinet
Outcome:
Is Key Decision?: No
Is Callable In?: No
Purpose: To consider the Annual Review Letter from the Local Government and Social Care Ombudsman (LGO) for 2024/25.
Content: Councillor Michael Vincent, Leader of the Council and Joanne Billington, Assistant Director of Governance and Legal (Monitoring Officer) submitted a report to consider the Annual Review Letter from the Local Government and Social Care Ombudsman (LGO) for 2024/25. Decision Cabinet agreed: That Cabinet notes the LGO Annual Review Letter for 2024/25 attached at Appendix A and the summary of complaints and concerns received during the period 1 April 2024 to 31 March 2025 summarised at paragraph 5.1. That Cabinet refers the LGO Annual Review Letter for 2024/25 to the Overview and Scrutiny Committee to support their work on corporate complaints.
Date of Decision: September 3, 2025