Decision

The Cabinet has decided to review the Annual Review Letter from the Local Government and Social Care Ombudsman for 2024/25.

Analysis

outcome: Cabinet noted the LGO Annual Review Letter for 2024/25 and referred it to the Overview and Scrutiny Committee.

summary: The decision involves reviewing the Annual Review Letter from the Local Government and Social Care Ombudsman for 2024/25.

topline: The Cabinet has decided to review the Annual Review Letter from the Local Government and Social Care Ombudsman for 2024/25.

reason_contentious: This issue is not particularly contentious as it involves a routine review process.

affected_stakeholders: ["Cabinet", "Overview and Scrutiny Committee"]

contentiousness_score: 2

political_party_relevance: There are no mentions or implications of political parties or political influence on the decision.

URL: https://wyre.moderngov.co.uk/ieDecisionDetails.aspx?ID=762

Decision Maker: Cabinet

Outcome:

Is Key Decision?: No

Is Callable In?: No

Purpose: To consider the Annual Review Letter from the Local Government and Social Care Ombudsman (LGO) for 2024/25.

Content: Councillor Michael Vincent, Leader of the Council and Joanne Billington, Assistant Director of Governance and Legal (Monitoring Officer) submitted a report to consider the Annual Review Letter from the Local Government and Social Care Ombudsman (LGO) for 2024/25.   Decision   Cabinet agreed:   That Cabinet notes the LGO Annual Review Letter for 2024/25 attached at Appendix A and the summary of complaints and concerns received during the period 1 April 2024 to 31 March 2025 summarised at paragraph 5.1.   That Cabinet refers the LGO Annual Review Letter for 2024/25 to the Overview and Scrutiny Committee to support their work on corporate complaints.

Date of Decision: September 3, 2025