URL: https://meetings.westoxon.gov.uk/ieDecisionDetails.aspx?ID=448

Decision Maker: Executive

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Purpose:

Content: Councillor Andy Graham, Leader of the Council, introduced the item, the purpose of which was to provide details of the Council’s operational performance at the end of 2025-26 Quarter One (Q1).   Councillor Graham made the following points:   Service Performance in all areas had remained broadly positive. Areas that were above target included: the percentage of Council Tax and Non-Domestic Rates collected; Leisure centre visits and gym memberships and number of affordable houses delivered. Customer satisfaction was above target at 98.21%, however Councillor Graham reassured those present that, while this was positive, where there were issues the Council would respond and communicate quickly. Service areas below target could be seen in section 3.3 of the report. It was noted that household waste recycling was below target but this reflected seasonal factors and a national trend. With regard to Planning Appeals Allowed, the granular detail revealed that this related to single figures of appeals.   Councillor Graham proposed accepting the recommendations of the report.   Councillor Duncan Enright, Deputy Leader, seconded the proposal and noted that West Oxfordshire had scored well in recent leagues tables on action for climate change and as a district to set up a business.   This was voted on and approved unanimously.   RESOLVED: That the Executive: 1.    Noted the 2025/26 Q1 service performance report.

Date of Decision: September 10, 2025