URL: https://chesterfield.moderngov.co.uk/ieDecisionDetails.aspx?ID=1998

Decision Maker: Service Director - Digital, HR and Customer Services

Outcome: Recommendations Approved

Is Key Decision?: Yes

Is Callable In?: No

Purpose: Delegated authority as Service Director, in accordance with the Council’s Contract Procedure Rules and approved Sourcing Strategy. GO50D. - The procurement process followed a compliant Direct Award route, as approved in the contract award recommendation report. - Mail Metrics Limited demonstrated strong alignment with project objectives, technical capability, and value for money. - Benchmarking showed that switching providers would not be cost-effective due to set-up costs and timing.

Content:

Date of Decision: November 7, 2025