URL: https://ealing.moderngov.co.uk/ieDecisionDetails.aspx?ID=992

Decision Maker: Cabinet Member for Inclusive Economy

Outcome:

Is Key Decision?: Yes

Is Callable In?: Yes

Purpose: This report sets out the proposed arrangements to extend the existing ICT infrastructure managed services contract until May 2027 and to put in place replacement services when that contract expires. The existing contract provides services to support, maintain, and deliver key ICT and business outcomes. These services range from maintaining and developing business applications, project management services and technical/non-technical support, covering activities, such as: application packaging; support of application platforms; device management; managed desktop virtualisation and desktop support; e-mail security support; onsite server support; and integrated IT operation services relating to ICT security.  

Content: This report sets out the proposed arrangements to extend the existing ICT infrastructure managed services contract until May 2027 and to put in place replacement services when that contract expires. The existing contract provides services to support, maintain, and deliver key ICT and business outcomes. These services range from maintaining and developing business applications, project management services and technical/non-technical support, covering activities, such as: application packaging; support of application platforms; device management; managed desktop virtualisation and desktop support; e-mail security support; onsite server support; and integrated IT operation services relating to ICT security.  

Date of Decision: March 11, 2026