URL: https://democracy.ipswich.gov.uk/ieDecisionDetails.aspx?ID=1421

Decision Maker: Officer Decision

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Purpose: Ipswich Borough Council has used IDOX Lalpac for over 20 years for its licensing database and online application system. The system stores the entire licensing record history for the borough.   An extension to the contract is required for the next 12 months to cover the licence used by the service area. Whilst the options for the service are evaluated and progressed.   Going forward this requirement will be rolled into the major procurement that IBC will undertake for all its ‘IT’ requirements.

Content: Ipswich Borough Council has used IDOX Lalpac for over 20 years for its licensing database and online application system. The system stores the entire licensing record history for the borough.   An extension to the contract is required for the next 12 months to cover the licence used by the service area. Whilst the options for the service are evaluated and progressed.   Going forward this requirement will be rolled into the major procurement that IBC will undertake for all its ‘IT’ requirements. To waive contract standing orders and grant a contract extension for a further 12 months to IDOX Lalpac.   Time Period: 10th March 2026 – 9th March 2027.   Reason: In order that the database licence and maintenance can be restored for a further 12 months.   Risks: The licensing service would not be able to undertake its statutory licensing functions without this IT system nor generate income for the Council, and to deal with customer enquiries.

Date of Decision: March 19, 2026