URL: https://scambs.moderngov.co.uk/ieDecisionDetails.aspx?ID=13065

Decision Maker:

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: Yes

Purpose:

Content: Cabinet has a)    approved the Annual Complaints Report 2025/26 (Appendix A) and the Self-Assessment of the Complaints Handling Code (Appendix B); and b)    agreed a formal response to the Annual Complaints Report as part of the Council’s submission to the Housing Ombudsman.

Date of Decision: June 23, 2026