Decision
Analysis
outcome: The decision is to appoint a single supplier to provide servicing, responsive maintenance, and ad-hoc replacement of domestic heating systems.
summary: The London Borough of Enfield is seeking to procure a single supplier for the delivery of Domestic Gas Heating servicing and maintenance.
topline: The Executive Director of Housing & Regeneration has decided to appoint a single supplier for Domestic Gas Heating servicing and maintenance in the London Borough of Enfield.
reason_contentious: This issue may be contentious as it involves the procurement of a single supplier for a critical service that affects residents' safety and comfort.
affected_stakeholders: ["London Borough of Enfield residents", "Contractor", "South East Consortium"]
contentiousness_score: 6
political_party_relevance: There are no mentions or implications of political parties in the decision.
URL: https://governance.enfield.gov.uk/ieDecisionDetails.aspx?ID=543
Decision Maker: Executive Director of Housing & Regeneration
Outcome:
Is Key Decision?: Yes
Is Callable In?: Yes
Purpose: The London Borough of Enfield (the “Authority”) is seeking to procure and award a contract to appoint a single supplier for the delivery of Domestic Gas Heating servicing and maintenance. through the South East Consortium Domestic Heating framework. The London Borough of Enfield (the “Authority”) is seeking to appoint a single supplier to provide servicing, responsive maintenance, and ad-hoc replacement of domestic boilers, heating systems and similar heat sources such as Electrical Heating Systems, Ground Source Heat Pumps (GSHP) and Air Source Heat Pumps (ASHP), as and when required, and associated distribution systems within occupied and void (empty) properties. The Contractor is required to undertake annual Landlord’s Gas Safety Records (LGSR) heating safety checks, servicing, and responsive repairs (including provision for 24 hour 365 days a year out of hours service) for domestic gas heating installations. The scope of the work may also include the installation of domestic heating appliances and their associated systems on an ad-hoc basis as instructed by the Contract Administrator.
Content: The London Borough of Enfield (the “Authority”) is seeking to procure and award a contract to appoint a single supplier for the delivery of Domestic Gas Heating servicing and maintenance. through the South East Consortium Domestic Heating framework. The London Borough of Enfield (the “Authority”) is seeking to appoint a single supplier to provide servicing, responsive maintenance, and ad-hoc replacement of domestic boilers, heating systems and similar heat sources such as Electrical Heating Systems, Ground Source Heat Pumps (GSHP) and Air Source Heat Pumps (ASHP), as and when required, and associated distribution systems within occupied and void (empty) properties. The Contractor is required to undertake annual Landlord’s Gas Safety Records (LGSR) heating safety checks, servicing, and responsive repairs (including provision for 24 hour 365 days a year out of hours service) for domestic gas heating installations. The scope of the work may also include the installation of domestic heating appliances and their associated systems on an ad-hoc basis as instructed by the Contract Administrator.
Date of Decision: July 20, 2026