Decision
Analysis
outcome: Recommendations were approved.
summary: The council has made a decision regarding recommendations in the executive director's place.
topline: The Executive Director - Place has decided to approve recommendations in a routine council decision.
reason_contentious: This issue is not particularly contentious as it seems to be a routine decision within the council's operations.
affected_stakeholders: ["Council members", "Executive Director - Place", "Local residents"]
contentiousness_score: 2
political_party_relevance: There are no mentions or implications of political parties or political influence on the decision.
URL: https://lincolnshire.moderngov.co.uk/ieDecisionDetails.aspx?ID=1589
Decision Maker: Executive Director - Place
Outcome: Recommendations Approved
Is Key Decision?: No
Is Callable In?: No
Purpose: Background: On 14th July 2026, the Executive considered the introduction of a booking system for the Council’s Household Waste Recycling Centres. The Executive approved the implementation of a booking system at all Household Waste Recycling Centres and delegated authority to the Executive Director for Place to approve the subsequent award of the contract. The Booking System will address issues such as increasing visitor numbers, queuing, congestion, commercial misuse and pressure on recycling performance across Lincolnshire’s Household Waste Recycling Centres. It offers operational, financial and customer service benefits, including improved traffic management, safer site operations and the potential to deliver significant revenue savings through reduced waste tonnage. The Booking System also provides a platform for more proactive site management, enabling the Council to better balance demand, improve compliance and create the operational capacity required to enhance recycling performance. This decision gives effect to the earlier Executive decision and the authority delegated under decision reference I038844. Procurement Process: The Council has undertaken the prescribed buying process under the Crown Commercial Service RM1557.14 G-Cloud 14, Lot 2 – Cloud Software framework, in consultation with the Council’s Commercial team. The Council defined its functional, technical, implementation, support and service requirements and assessed the available framework services against these requirements and their published pricing. The assessment considered matters including functionality, deliverability, service support, information governance, implementation timescales and whole-life cost. BookingLab Limited’s GovBook HWRC Booking Service was assessed as offering the best overall fit with the Council’s requirements and value for money under the framework buying process. The proposed contract will be for three years with an optional one year added, with a total anticipated value of £120,000, including any permitted extension periods. Risk: The risks associated with the award relate to implementation within the required programme, system availability, information security, resident accessibility and ongoing supplier performance. These risks will be managed through an agreed implementation plan, testing and acceptance arrangements, contractual service levels, data protection , assisted booking arrangements and ongoing contract performance monitoring. Failure to award the contract would place the planned implementation date at risk and prevent the Council from achieving the operational, customer service and management-information benefits approved by the Executive.
Content:
Date of Decision: August 3, 2026