Decision

The Officer Decision has decided to award a contract for Tenant Satisfaction Measures services to Acuity Research & Practice Ltd.

Analysis

outcome: The contract was awarded to Acuity Research & Practice Ltd with a value of £44,605.00 and an initial contract term of 12-months with 2x 12-month extension funded from existing budgets.

summary: The decision involves awarding a contract for Tenant Satisfaction Measures services for Ipswich Borough Council's Housing Services.

topline: The Officer Decision has decided to award a contract for Tenant Satisfaction Measures services to Acuity Research & Practice Ltd.

reason_contentious: This issue is not particularly contentious as it involves a standard procurement process for services.

affected_stakeholders: ["Ipswich Borough Council", "Acuity Research & Practice Ltd"]

contentiousness_score: 2

political_party_relevance: There are no mentions or implications of political parties or political influence on the decision.

URL: https://democracy.ipswich.gov.uk/ieDecisionDetails.aspx?ID=1426

Decision Maker: Officer Decision

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Purpose: An open procurement process using Suffolk e-sourcing was completed for the services of a skilled and experienced research and benchmarking firm to provide Tenant Satisfaction Measures services for Ipswich Borough Council’s Housing Services.    The decision was taken to award the contract to Acuity Research & Practice Ltd with a value of £44,605.00 and an initial contract term of 12-months with 2x 12-month extension funded from existing budgets.    The overall tender was evaluated on selection criteria of 60% price and 40% quality.

Content: An open procurement process using Suffolk e-sourcing was completed for the services of a skilled and experienced research and benchmarking firm to provide Tenant Satisfaction Measures services for Ipswich Borough Council’s Housing Services.    The decision was taken to award the contract to Acuity Research & Practice Ltd with a value of £44,605.00 and an initial contract term of 12-months with 2x 12-month extension funded from existing budgets.    The overall tender was evaluated on selection criteria of 60% price and 40% quality. To award the contract to Acuity Research & Practice Ltd.   Reason: The successful contractor provided the most advantageous tender and was able to demonstrate they have the technical and specific experience to provide the necessary works.

Date of Decision: July 7, 2026