Decision
Analysis
outcome: The proposed changes were accepted, and the use of a complaints form will be required, with an added section for complainants to state their desired outcome.
summary: The decision involves changes to the Local Resolution Procedure to incorporate new statutory duties for Group Leaders and the implementation of a mandatory complaints form.
topline: The council has decided to update the Local Resolution Procedure and introduce a mandatory complaints form.
reason_contentious: The issue may be contentious due to the imposition of new statutory duties on Group Leaders, which could be seen as increasing bureaucracy or affecting the political balance. The requirement of a complaints form might be viewed as a barrier to lodging complaints, potentially causing dissatisfaction among local stakeholders.
affected_stakeholders: Group Leaders, local council members, complainants, and the general public.
contentiousness_score: 5
political_party_relevance: There is no direct mention of political parties, but the decision could have implications for political dynamics within the council, particularly if the new duties disproportionately affect certain parties.
URL: https://democracy.gwynedd.llyw.cymru/ieDecisionDetails.aspx?ID=3179
Decision Maker:
Outcome:
Is Key Decision?: No
Is Callable In?: No
Purpose:
Content: 1. To accept the proposed changes to the Local Resolution Procedure to reflect the arrival of the new statutory duties for Group Leaders and recommend to the Full Council. 2. Support the Monitoring Officer's intention to require the use of a complaints form as part of the Local Resolution system, as contained in Appendix 2 of the report, with the addition that the form requires the complainant to state which output that he/she seeks as a result of the complaint.
Date of Decision: