Decision
Analysis
outcome: The Executive approved a direct award for external printing and postages to Virtual Mail Room Ltd via a direct award through the RM6280 Framework.
summary: The decision is about approving a 2-year contract for a hybrid mailing service for Council Tax and Business Rates bills, and Housing Benefit and Council Tax Support award letters.
topline: The Executive has decided to approve a 2-year contract for a hybrid mailing service for Council Tax and Business Rates bills, and Housing Benefit and Council Tax Support award letters.
reason_contentious: This issue may be contentious as it involves outsourcing services and awarding a contract to a specific company.
affected_stakeholders: ["Council", "Virtual Mail Room Ltd", "Residents receiving Council Tax and Business Rates bills, Housing Benefit and Council Tax Support award letters"]
contentiousness_score: 6
political_party_relevance: There are no mentions or implications of political parties or political influence on the decision.
URL: https://reigate-banstead.moderngov.co.uk/ieDecisionDetails.aspx?ID=1255
Decision Maker: Executive
Outcome:
Is Key Decision?: Yes
Is Callable In?: Yes
Purpose: This is a request for approve the direct award of a 2-year contract to Virtual Mail Room Ltd, providing a hybrid mailing service for Council Tax and Business Rates bills, and Housing Benefit and Council Tax Support award letters
Content: This is a request for approve the direct award of a 2-year contract to Virtual Mail Room Ltd, providing a hybrid mailing service for Council Tax and Business Rates bills, and Housing Benefit and Council Tax Support award letters RESOLVED – that the Executive: (i) Approved a direct award for external printing and postages to Virtual Mail Room via a direct award through the RM6280 Framework (Postal Solutions and Solutions Framework, part of the Crown Commercial Services). (ii) Approved a 2-year agreement for the value of £360,000 which will start on 1 January 2027, or earlier if applicable.
Date of Decision: July 16, 2026