Decision

The council has decided to note their position for the year 2025/26 on complaints and requests for information.

Analysis

outcome: To note the council's position for the year 2025/26 on complaints including those within the Local Government and Social Care Ombudsman framework, Freedom of Information requests, and Subject Access Requests.

summary: The council's position for the year 2025/26 on complaints including those within the Local Government and Social Care Ombudsman framework, Freedom of Information requests, and Subject Access Requests.

topline: The council has decided to note their position for the year 2025/26 on complaints and requests for information.

reason_contentious: This issue may be contentious as it involves handling complaints and requests for information, which can impact transparency and accountability.

affected_stakeholders: ["Council", "Local residents", "Government agencies", "Social care providers"]

contentiousness_score: 5

political_party_relevance: There may be implications of political influence on how complaints and requests for information are handled.

URL: https://council.southglos.gov.uk/ieDecisionDetails.aspx?ID=1773

Decision Maker:

Outcome:

Is Key Decision?: No

Is Callable In?: No

Purpose:

Content: To note the council’s position for the year 2025/26 on complaints including those within the Local Government and Social Care Ombudsman framework, Freedom of Information requests, and Subject Access Requests.

Date of Decision: July 13, 2026